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Information processing blocks can occur due to a failure to perceive and evaluate new information. This can lead to difficulties in understanding and integrating new information, resulting in an inability to process it effectively. The other options are incorrect because

- The practice of echolalia refers to the repetition of words or phrases, and while this behavior may be indicative of a neurological disorder, it does not directly cause information processing blocks.

- An excess of congruence in communication refers to a high level of agreement or consistency in communication, which is generally viewed as positive and would not cause processing blocks.

- Resolving cognitive dissonance refers to the discomfort experienced when our beliefs or attitudes are inconsistent with our actions, and while this can be a hindrance to cognitive functioning, it is not the direct cause of information processing blocks.